• Standards will provide industry with guidance on how to make individual chargepoints more accessible by summer 2022
  • Guidance will consider aspects such as kerb height, adequate space between bollards and chargepoints being of a height suitable for wheelchair users
  • Partnership with British Standards Institute (BSI) and Motability will see chargepoints that are accessible for all as we accelerate towards a zero-emission future

The UK is accelerating towards a more inclusive, reliable electric vehicle (EV) charging network, as the Government and charity sector come together to set accessibility standards, Transport Minister Rachel Maclean has announced today (30 June).

In partnership with national disability charity Motability, the Department for Transport has commissioned the British Standards Institute (BSI) to develop accessibility standards for EV chargepoints across the country. These standards will provide industry with guidance and drivers with a new clear definition of ‘fully accessible’, ‘partially accessible’ and ‘not accessible’ public EV chargepoints.

The design of public chargepoints is already carefully considered by operators, however consistent standards are crucial for drivers to easily identify which chargepoints are suitable for their needs. This could range from adequate space between bollards, charging units being of a height suitable for wheelchair users, size of the parking bay and the kerb height.

Transport Minister Rachel Maclean said:

 “With sales of EVs increasing and the Government’s net zero ambitions accelerating, I want to make it as easy as possible for EV drivers to charge up their vehicles at public chargepoints right across the UK, regardless of their mobility.

“We are taking action to provide accessibility guidance to both operators and drivers, to make sure that the transition to zero-emission driving will benefit everyone in society as we build back better.”

Minister for Disabled People Justin Tomlinson said:

“As we Build Back Greener this Government is ensuring disabled people are at the heart of our plans.

“As electric vehicles become more popular it is imperative that disabled people have the same opportunities to access them as everyone else. The new accessibility standards for chargepoints will help make this a reality.”

The Office for Zero Emission Vehicles (OZEV), Motability and BSI will be working with industry stakeholders including EV chargepoint operators, disability charities and innovators to ensure that the consumer can find the right chargepoints for their needs.

Barry Le Grys MBE, Chief Executive Officer at Motability, said: 

“There is a risk that disabled people are left behind as the UK’s transition to electric vehicles approaches, and Motability wants to ensure that this does not happen. We welcome the interest from Government in our research on electric vehicle charging and accessibility and we are excited about our partnership with the Office of Zero Emissions Vehicles (OZEV) to further this work. We look forward to working together to create world-leading accessibility standards and to support the UK’s commitment to achieving zero emissions. Motability looks forward to a future where electric vehicle charging is inclusive for all.”

Motability is also working with Designability, a charity which creates products to enable disabled people to live with greater independence, to engage with disabled drivers and identify their requirements for accessible charging.

Catharine Brown, Chief Executive at Designability, said: 

“Accessible electric vehicle charging is an exciting area of innovation for government, industry, and the charity sector. Designability welcomes this important drive towards standards that will make sure the needs of disabled people are taken into account as this new technology becomes mainstream. We are delighted to be working with Motability to create cutting-edge design solutions. Our expertise in working with disabled people makes us perfectly placed to find solutions to these every day challenges – which will only increase as more people want to drive electric cars. To date over 1,000 disabled drivers have volunteered to feedback to Motability and Designability on how we can make electric vehicle charging accessible for all.”

Matthew Campbell-Hill, a former Team GB Wheelchair Athlete and member of the Electric Vehicle Association (EVA) England, said: 

 “As an EV owner and motor vehicle enthusiast who knows how transformative inclusive infrastructure can be, I’m excited to learn of this cross-sector partnership between charity and government. I’ve experienced first-hand just how challenging it can be to use a chargepoint that hasn’t been built with disabled people in mind, and this work will ensure electric vehicle charging is accessible for all. I can’t wait to see innovation and change in this space.”

To ensure all interested stakeholders have the opportunity to come together and inform the standards, Motability will be holding a series of workshops on accessibility and electric vehicle charging in August. If you are a charity working with disabled people, or people with long-term health conditions and would like to know more about participating, contact innovation@motability.co.uk.


Contact Information

Alex Collins

Notes to editors

The consultation on the consumer experience at public chargepoints (which closed on 10 April) sought evidence on where further regulation/standards are required to address these issues. We included four questions on accessibility for disabled EV users and this section received a lot of feedback.

BSI will be working with an industry steering group made up of key stakeholders to develop the standards that will be in the best interest for drivers with visible and hidden disabilities.

The standards which are likely to be considered are:

  • the size of the parking bay;
  • the force required to plug the cable in;
  • the weight of the cable;
  • the curb height to access the charger;
  • the height level of the instructions, and
  • the accessibility of the display screen.

About Motability:

  • Motability is a national charity with the vision that no disabled person shall be disadvantaged due to poor access to transportation.
  • In addition to setting the strategic policies and direction of the Motability Scheme and overseeing its performance, Motability uses charitable funds to support beneficiaries with the cost of their transportation needs, and is constantly looking for and developing new solutions to meet the evolving mobility needs of disabled people beyond the Scheme.
  • Motability’s research is available to download from the Motability websitewhere you can also find out more about the Charity’s Innovation Programme.
  • To find out more about Motability’s electric vehicle project, visit the Motability website.
  • Twitter: @Motability
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